Moosh is a macOS storage inspector and cleaner operated from Portugal. This Privacy Policy explains what information we handle when you use the Moosh website and Mac app (together, the “Service”).
1. Information we handle
Purchases and licenses
Polar handles checkout, payment, customer accounts, license keys, and license management. Moosh receives no payment card details. After a purchase, Polar sends Moosh your email address and the issued license key so we can email the key through Cloudflare. We do not keep a separate website copy of your key or purchase record. The Mac app sends your license key and a device label to Polar when you activate, validate, or deactivate a license. The app stores the key and its activation ID in this Mac’s Keychain so cleanup can continue offline after activation.
Scan and cleanup information
Moosh is local by default. File names, paths, scan results, cleanup selections, and cleanup history are designed to remain on your Mac. These details are not sent to Polar for licensing.
Website and security information
Cloudflare processes basic request and security information to host and protect the website. We do not use third-party advertising cookies.
2. How we use information
We use information to operate and secure the website, support purchases, and help customers with license issues. Polar handles payment and license records under its own privacy policy.
We do not sell personal information or use scan paths and file names for advertising.
3. Service providers
Cloudflare hosts the website and sends license emails. Polar provides checkout, payment processing, license keys, and the customer portal. Each provider processes information under its applicable policies.
4. Retention
The Mac retains the license key and activation ID in Keychain until you deactivate or remove it. Polar retains purchase and license records under its own policies and applicable law. We retain support correspondence as needed to respond to requests and meet legal obligations.
5. Your rights
Depending on where you live, you may have rights to access, correct, export, restrict, or delete personal information, or to object to certain processing. Some license and purchase records may need to be retained after account deletion for legal, fraud-prevention, or transaction reasons.
To ask a question or exercise a right, contact support@getmoosh.com.
6. Changes
We may update this policy as the Service changes. The updated version will be published here with a new updated date.
7. Contact
Moosh is operated from Portugal. Privacy questions can be sent to support@getmoosh.com.